How Customer Reviews Can Make or Break Your Small Business?
Running a small business is exciting but also full of pressure. You put your time, money, and heart into it. Every choice feels personal, because it is. That’s why customer reviews matter more than most people realise. Sites like bizop , which share tips on how to buy or sell a business, also remind us that reviews are often the first thing buyers and sellers check. A single comment online can change how people see your work before they even speak to you. Think about your own habits. You look at reviews before you order food, book a taxi, or buy something online. A stranger’s words give you trust or doubt. The same happens with your shop, café, or service. A glowing review feels like free marketing. It spreads trust faster than any ad. On the other hand, a harsh review can slow down sales. Even if you know the complaint is unfair, it still sits there, shaping how people judge your work. Good reviews are powerful. They bring in new customers who feel safe trying your service. The...